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{"id":10863,"date":"2025-03-30T16:45:14","date_gmt":"2025-03-30T14:45:14","guid":{"rendered":"https:\/\/www.hksystem.cz\/?page_id=10863"},"modified":"2025-03-30T23:29:55","modified_gmt":"2025-03-30T21:29:55","slug":"vraceni-vymena-reklamace-zbozi","status":"publish","type":"page","link":"https:\/\/www.hksystem.cz\/vraceni-vymena-reklamace-zbozi\/","title":{"rendered":"Vr\u00e1cen\u00ed, v\u00fdm\u011bna, reklamace zbo\u017e\u00ed"},"content":{"rendered":"\t\t
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Vr\u00e1cen\u00ed, v\u00fdm\u011bna, reklamace zbo\u017e\u00ed<\/h1> \r\n\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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N\u011bco v\u00e1m nesedlo a pot\u0159ebujete zbo\u017e\u00ed vr\u00e1tit, vym\u011bnit nebo dokonce reklamovat? P\u0159ipravili jsme pro v\u00e1s jednoduch\u00e9 instrukce,
abychom v\u00e1m komunikaci s n\u00e1mi co nejv\u00edce usnadnili.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\n\t\t\t\t<\/metadata>
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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tVr\u00e1cen\u00ed zbo\u017e\u00ed do 14 dn\u016f\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h2>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Na vr\u00e1cen\u00ed nevyhovuj\u00edc\u00edho zbo\u017e\u00ed m\u00e1te dle z\u00e1kona 14 dn\u016f. Lh\u016fta b\u011b\u017e\u00ed ode dne, kdy p\u0159evezmete zbo\u017e\u00ed.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Jak vr\u00e1tit zbo\u017e\u00ed?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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  1. Ke zbo\u017e\u00ed p\u0159ilo\u017ete doklad o\u00a0koupi a vypln\u011bn\u00fd formul\u00e1\u0159 pro odstoupen\u00ed od smlouvy<\/a>. Nezapome\u0148te vyplnit v\u00e1\u0161 bankovn\u00ed \u00fa\u010det, kam v\u00e1m budou vr\u00e1ceny pen\u00edze.<\/li>
  2. Zbo\u017e\u00ed zabalte do p\u016fvodn\u00edho balen\u00ed tak, aby nedo\u0161lo k\u00a0jeho po\u0161kozen\u00ed b\u011bhem p\u0159epravy.<\/li>
  3. Bal\u00edk po\u0161lete na adresu HKSYSTEM – reklama\u010dn\u00ed odd\u011blen\u00ed, Byst\u0159ice 1155, 739 95 Byst\u0159ice<\/strong>.<\/li>
  4. Zbo\u017e\u00ed je nutn\u00e9 zaslat bez dob\u00edrky. Zbo\u017e\u00ed zaslan\u00e9 na dob\u00edrku nebude p\u0159evzato.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
    \n\t\t\t\t
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    \n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t<\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\tSt\u00e1hnout formul\u00e1\u0159<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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    \n\t\t\t\t\t\t\n\t\t\t\t\t\t\tV\u00fdm\u011bna zbo\u017e\u00eddo 14 dn\u016f\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h2>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Nevyhovuj\u00edc\u00ed zbo\u017e\u00ed m\u016f\u017eete do 14 dn\u016f vym\u011bnit v p\u0159\u00edpad\u011b, \u017ee jste zbo\u017e\u00ed nakoupili na e-shopu.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    Jak vym\u011bnit zbo\u017e\u00ed?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    1. Ke zbo\u017e\u00ed p\u0159ilo\u017ete doklad o\u00a0koupi a vypln\u011bn\u00fd formul\u00e1\u0159 pro odstoupen\u00ed od smlouvy<\/a>, kam n\u00e1m specifikujte, za kter\u00fd produkt jej chcete vym\u011bnit.<\/li>
    2. Zbo\u017e\u00ed zabalte do p\u016fvodn\u00edho balen\u00ed tak, aby nedo\u0161lo k\u00a0jeho po\u0161kozen\u00ed b\u011bhem p\u0159epravy.<\/li>
    3. Bal\u00edk po\u0161lete na adresu HKSYSTEM – reklama\u010dn\u00ed odd\u011blen\u00ed, Byst\u0159ice 1155, 739 95 Byst\u0159ice<\/strong><\/li>
    4. Zbo\u017e\u00ed je nutn\u00e9 zaslat bez dob\u00edrky. Zbo\u017e\u00ed zaslan\u00e9 na dob\u00edrku nebude p\u0159evzato.<\/li>
    5. Vystav\u00edme v\u00e1m dobropis a vytvo\u0159\u00edme novou objedn\u00e1vku. V\u00a0p\u0159\u00edpad\u011b p\u0159eplatku v\u00e1m vr\u00e1t\u00edme pen\u00edze na bankovn\u00ed \u00fa\u010det. V\u00a0opa\u010dn\u00e9m p\u0159\u00edpad\u011b v\u00e1m zbo\u017e\u00ed za\u0161leme na dob\u00edrku.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      \n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t<\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\tSt\u00e1hnout formul\u00e1\u0159<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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      \n\t\t\t\t\t\t\n\t\t\t\t\t\t\tReklamace zbo\u017e\u00ed\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h2>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      Reklamaci je nutn\u00e9 uplatnit bez zbyte\u010dn\u00e9ho odkladu. Ihned po zji\u0161t\u011bn\u00ed z\u00e1vady zbo\u017e\u00ed ode\u0161lete ve vhodn\u00e9m obalu, aby nedo\u0161lo k jeho dal\u0161\u00edmu po\u0161kozen\u00ed.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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      Jak reklamovat zbo\u017e\u00ed?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      1. P\u0159ilo\u017ete kopii dokladu o\u00a0koupi a vypln\u011bn\u00fd reklama\u010dn\u00ed list<\/a>.<\/li>
      2. Zbo\u017e\u00ed zabalte tak, aby nedo\u0161lo k\u00a0jeho dal\u0161\u00edmu po\u0161kozen\u00ed b\u011bhem p\u0159epravy.<\/li>
      3. Bal\u00ed\u010dek ode\u0161lete doporu\u010den\u011b bez dob\u00edrky na adresu HKSYSTEM – reklama\u010dn\u00ed odd\u011blen\u00ed, Byst\u0159ice 1155, 739 95 Byst\u0159ice<\/strong>. Zbo\u017e\u00ed zaslan\u00e9 na dob\u00edrku nebude p\u0159evzato.<\/li>
      4. Z\u00e1ru\u010dn\u00ed reklamaci vy\u0159\u00edd\u00edme co nejd\u0159\u00edve, nejpozd\u011bji v\u0161ak do 30 dn\u016f. O\u00a0p\u0159ijet\u00ed zbo\u017e\u00ed do reklamace a o\u00a0ukon\u010den\u00ed reklamace v\u00e1s budeme informovat e-mailem.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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        \n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t<\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\tSt\u00e1hnout formul\u00e1\u0159<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

        Vr\u00e1cen\u00ed, v\u00fdm\u011bna, reklamace zbo\u017e\u00ed N\u011bco v\u00e1m nesedlo a pot\u0159ebujete zbo\u017e\u00ed vr\u00e1tit, vym\u011bnit nebo dokonce reklamovat? P\u0159ipravili jsme pro v\u00e1s jednoduch\u00e9<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":7,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-10863","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.hksystem.cz\/wp-json\/wp\/v2\/pages\/10863","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hksystem.cz\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.hksystem.cz\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.hksystem.cz\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hksystem.cz\/wp-json\/wp\/v2\/comments?post=10863"}],"version-history":[{"count":0,"href":"https:\/\/www.hksystem.cz\/wp-json\/wp\/v2\/pages\/10863\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.hksystem.cz\/wp-json\/wp\/v2\/media?parent=10863"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}